Frequently Asked Questions

Returns & Refunds

All sales are final. We do not accept returns or exchanges unless your item arrives damaged, defective, or incorrect.

If your order arrives with any issues, please contact us within 48 hours of delivery at support@donnatelloprod.com with your order number and clear photos of the problem. Our team will review your case and provide the appropriate solution.

Shipping Details

All orders are processed between 1-3 Days.

Delivery times vary between 3-12 business Days.

What’s Included?

1 x Smart Glasses

1 x Charging Cable

1 x Cleaning Cloth